To hold a booking, a date and time is required along with a deposit received with in 5 business days. Sorry all, but except for weather the deposit is not refundable, because when we are holding your date and time we are turning away other customers. So if you cancel after you send a deposit we are left with no business for your date and time. Remember your pony is not booked until we talk to you on the phone and receive a confirmed date, time and deposit. So come on and confirm your fun experience today. Call Ivy Acres Horse Farm llc.